Frequently asked questions (FAQ) | KIDOZ Club Ahmedabad.

Who can become member of Kidoz Club?

Any child whose age is between 1 yr to 7 yrs can become member of Kidoz club.

What is the procedure to become member?

You can register online by filling up the registration form. Pay membership fees, one time registration(OTR) fees and refundable deposits by cash/cheque. Make sure you read and understood the terms and conditions before becoming member.

How can I choose the toy for my child?

You are allowed to choose the toy/block/puzzle online from the wide range of our collection as per your choice,wish,need and let your child enjoy the same.

Can I get refundable deposits when I withdraw the membership?

Yes, you will get the refund of the security deposit within 7 days from the notice of the withdrawal of the membership. Any dues or recovery will be deducted from the deposit and final settled amount will be refunded

How long I can held the toy with me?

The toy rotation period is depends on the plan you choose. It is 15 days as of now for all the plans. So, you can keep the toy/toys with you for 15 days.

What if, no one is available at my place on the day of delivery of toy?

We will call you before delivery, so you can confirm availability on th day and time. Or otherwise you need to inform us, if no one will be there at your home to make delivery possible, we will give the delivery of the toy/toys within next 24 hrs. Even after confirmation, the delivery of toy/toys could not be done for whatsoever reason, Rs 50 will be charged for the same and next attempt will be done within next 24 hrs.

What are the big toys?

We have assorted the toys on the basis of demand, popularity and price of the toy as Big toy. So Big toys are available on rent in selected plans only. Please do check the choices for the toys before selecting the plan.

Can I take break from the rental services , for whatsoever reason?

Yes, you can take break for one week in 3 months plan and 2 weeks in 6 months plan . No break is allowed in the plan less than 3 months.

Can I take toys outside the city or for outing?

Yes, you can take the toys with you after informing us about the same in advance. Take care for the toys while traveling of breaking/damaged. Rotation period would be the same as per your membership plan.

What is the charge if toy broken/misplaced/damaged or part of it misplaced/broken/damaged/lost?

If repairing/replacement is possible, we will try first to do the same, in that case repairing/replacement value will be charged from member. If repairing/ replacement of part would not be possible, the market value of the toy would be charged .

FAQ

Why buy toys when you can get on rent...so stop wasting